Standards You Can Trust

NARI Remodeler Values and Ethics

NARI’s mission is to equip remodelers nationwide with the resources they need to succeed and build trust with consumers for Remodeling Done Right™. When you hire a NARI member company, you can be rest assured that your remodeler will adhere to core values and the code of ethics.

Selecting a remodeling contractor can be a challenge. NARI members adhere to core values and the Code of Ethics, which sets NARI member companies apart from all the others.

NARI's Code of Ethics:
Each member of the National Association of the Remodeling Industry pledges to observe high standards of honesty, integrity, and responsibility in the conduct of business by:

• Promoting only those products and services which are functionally and economically sound, and which are consistent with objective standards of health and safety;
• Making all advertising and sales promotion factually accurate, avoiding those practices which tend to mislead or deceive the customer;
• Writing all contracts and warranties such that they comply with federal, state, and local laws;
• Promptly acknowledging and taking appropriate action on all customer complaints;
• Refraining from any act intended to restrain trade or suppress competition;
• Obtaining and retaining insurance as required by federal, state, and local authorities;
• Obtaining and retaining licensing and/or registration as required by federal, state, and local authorities;
• Taking appropriate action to preserve the health and safety of employees, trade contractors, clients, and the public.

NARI's Values:

The National Association of the Remodeling Industry is committed to being:

• Professional: Ethical, honest, and committed to excellence.
• Welcoming: Inclusive of many views and respectful of free expression and open communication.
• Resourceful: Informed, knowledgeable, and flexible. Driving innovation through appropriate risk-taking.
• Member Focused: Focused on NARI members’ success and profitable growth through a strong return on investment of their NARI membership.
• Volunteer Driven: Engaged members with a passion to serve the industry and ensure the success of remodeling for future generations.