Follow these steps to keep your remodeling project on track.

1. Verify the Contractor
   
   • Confirm they are licensed for the type of work you need.
   • Check insurance coverage (general liability + workers’ comp).
   • Ask for proof—don’t accept verbal confirmation.
   • Confirm they will obtain required permits.
2. Review Experience & Reputation
   
   • Ask how long they’ve been in business.
   • Request at least 3 recent references.
   • Look up reviews on Google, Yelp, and industry associations (like NARI).
   • Check for any complaints with your local consumer protection agency or BBB.
3. Evaluate Their Work
   
   • Review a portfolio of similar projects.
   • Ask about materials they recommend and why.
   • Confirm who will be on-site daily (their team or subcontractors).
   • Request to visit a current or recent jobsite if possible.
4. Understand the Estimate
   
   • Get at least 3 written estimates for comparison.
   • Ensure estimates include:
     • Detailed scope of work
     • Material specifications
     • Labor costs
     • Timeline
     • Payment schedule
   • Ask about potential additional costs or change-order processes. 
5. Review the Contract Carefully
   • Make sure the contract includes:
     • Complete project description
     • Start and completion dates
     • Total cost and payment terms
     • Warranty details
     • Procedures for delays or disputes
   • Never sign a contract with blank spaces.
6. Clarify Communication & Expectations
   • Establish a single point of contact.
   • Determine how often you’ll receive updates.
   • Ask for a written timeline with milestones.
   • Confirm cleanup responsibilities and site protection.
7. Payment Safety
   • Avoid paying more than 25–30% upfront (varies by state).
   • Never pay in cash.
   • Tie progress payments to completed milestones.
   • Keep receipts and document all changes in writing.
8. During the Project
   • Keep a project folder with all estimates, contracts, receipts, and notes.
   • Photograph progress regularly.
   • Walk through milestones with your contractor.
   • Address issues immediately—don’t wait.
9. Final Steps
   
   • Request lien waivers from all subcontractors/suppliers.
   • Conduct a final walkthrough using a punch list.
   • Ensure all work matches the contract and your expectations.
   • Get warranty documents and maintenance instructions.

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