Questions to Ask – LOAD TO GETTING STARTED
Updated Title: Top Questions to Ask Before Hiring a Remodeling Contractor
When planning a remodeling project, homeowners often focus on three main questions:
● “When can you start?”
● “When will it be finished?”
● “How much will it cost?”
While those questions matter, they shouldn’t be the only ones you ask. NARI reminds homeowners that choosing the right professional is about trust, quality, and credentials, not just timing and budget.
Successful remodeling starts long before the first hammer swings. Asking the right questions helps you find a qualified contractor who will protect your investment and deliver quality craftsmanship.
Before signing a contract, use this checklist of questions recommended by NARI professionals:
1. How long have you been in business? Look for experience and longevity. Established remodelers are more likely to stand behind their work.
2. Who will be my project supervisor? Identify your main point of contact to ensure consistent communication throughout the job.
3. Who will be working on my home? Ask whether the crew consists of company employees or subcontractors.
4. Are you licenses and insured? Verify the contractor’s license and confirm they carry workers’ compensation and liability insurance by calling the issuing agency directly. Don’t rely solely on a printed certificate as it may not reflect current coverage.
5. What’s your approach to a project like mine? This gives you a sense of the contractor’s relevant experience and expertise.
6. How many similar projects have you completed this year? This gives you a sense of the contractor’s relevant experience and expertise.
7. Can you provide references? Ask for a list of recent clients and follow up. Visit completed projects or call references to ask about their experience.
8. Are you a member of a professional trade organization like NARI? Membership in organizations such as NARI shows a commitment to industry standards and ethics.
9. Do you or your employees hold any certifications? NARI offers designations such as Certified Remodeler (CR), Certified Kitchen & Bath Remodeler (CKBR), and Certified Lead Carpenter (CLC) that demonstrate advanced knowledge and professionalism.
Remodeling your home can be a rewarding experience, and choosing the right partner makes all the difference. The contractor you hire will be in your home, around your family, and responsible for one of your largest investments. You deserve to feel confident, comfortable, and informed every step of the way.
If a contractor seems hesitant or uncomfortable answering these questions, consider it a red flag. Transparency, communication, and professionalism are the cornerstones of a successful remodeling experience.