Code of Ethics

NARI members adhere to a strict Code of Ethics that sets them apart from others.

A Higher Standard for NARI Remodeling Professionals

NARI’s mission is to equip remodelers nationwide with resources to succeed and build trust with consumers for Remodeling Done Right™. When you hire a NARI member company, you can be rest assured that your remodeler will adhere to core values and the code of ethics.

Selecting a remodeling contractor can be a challenge. NARI members adhere to core values and the Code of Ethics, which sets NARI member companies apart from all the others.

NARI's Code of Ethics:
Each member of the National Association of the Remodeling Industry pledges to observe high standards of honesty, integrity, and responsibility in the conduct of business by:

  • Promoting only those products and services which are functionally and economically sound, and which are consistent with objective standards of health and safety;
  • Making all advertising and sales promotion factually accurate, avoiding those practices which tend to mislead or deceive the customer;
  • Writing all contracts and warranties such that they comply with federal, state, and local laws;
  • Promptly acknowledging and taking appropriate action on all customer complaints;
  • Refraining from any act intended to restrain trade or suppress competition;
  • Obtaining and retaining insurance as required by federal, state, and local authorities;
  • Obtaining and retaining licensing and/or registration as required by federal, state, and local authorities;
  • Taking appropriate action to preserve the health and safety of employees, trade contractors, clients, and the public.

Standards of Practice

NARI's standards and policies set clear expectations for how our members do business, helping ensure professionalism, integrity, and high-quality work.

Learn more

Find a Professional Remodeler

Connect with certified remodeling professionals in your area. All NARI members are committed to excellence, ethical business practices, and professional development.

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